Return Policy
RETURN POLICY
You have 14 days from the date of delivery to make a return.
Items being returned must have tag attached and be unworn.
Any dirt, sweat, deodorant stains or marks of any kind will void item from being returnable.
Once your item is received back at our warehouse, allow up to 5 days processing to inspect product. Once product has been inspected and deemed eligible for return, a refund will be issued. Refund speed is determined by your bank.
Email us for return LABEL : imalive@imalivethebrand.com
EXCHANGE POLICY
Due to the high demand of our products, we cannot guarantee the item you would like in exchange will be in stock. For exchanges, if your item is out of stock, you can choose store credit to use for a different item. As soon as you drop off your return and the package is scanned by the carrier, your store credit will be issued immediately by email.